CJ720 Clearing Contact Centre - RM6116 Network Services 3
- Buyer
- Leeds Beckett University
- Published
- 18 April 2024
- CPV codes
- 72212510
Summary
To procure a stand-alone Contact Centre solution that will provide the functionality for interactive voice response (IVR), queueing and recording calls with the potential to also support various/omni communication channel functionality ie text, webchat, social media, Whatsapp and email. Using the CCS Network Services 3…
Who won this buyer's last contracts, the incumbent to beat, related notices in the same programme — plus the full description and official source links
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Other notices in this procurement
- Contract awardPB2024-01589 Telephony via RM6116 CCS Framework (02/01/2025)
- Contract awardEXP1963 Wired Infrastructure Supply & Maintenance (29/10/2024)
- Contract awardUnified Communications Maintenance (01/05/2024)
- TenderNetwork Services 3 (12/02/2024)
- Contract awardNetwork Services 3 for Lot 1a, Lot 1b, Lot 2a, Lot 3a, Lot 3b, Lot 4a, Lot 4b, Lot 4c, Lot 4d and Lot 4e (17/08/2023)
- Contract awardNetwork Services 3 Lot 1c & Lot 1d (19/06/2023)
- TenderNetwork Services 3 (18/11/2022)
- Pipeline noticeNetwork Services 3 (18/10/2021)
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